The new Language Services framework, developed by our colleagues at the NHS North of England Commercial Procurement Collaborative (NOE CPC), is now live and available to Hub members.
It provides a complete solution for contracting authorities seeking language services to support delivery to service users who speak, communicate, or read languages other than English.
Through the framework trusts can access a range of service providers with local, regional, and national coverage and have the options of making a direct award or running a further competition.
Benefits
The frameworks benefits include:
- a flexible framework that addresses customers’ needs for local/niche service providers
- quick and compliant route to market with pre-qualified suppliers
- Social Value key themes are identified under the framework agreement and assessed at the framework stage
- supporting documentation through direct award or further competition
- knowledgeable framework management team to support contracting authorities
- robust mechanism for benchmarking pricing.
LOTS
Lot 1a – Managed Services (all other regions)
Lot 1b – Managed Services (London and South East regions)
Lot 2a – Face to Face Interpretation (all other regions)
Lot 2a – Face to Face Interpretation (London and South East regions)
Lot 3 – Telephone Interpretation (all regions)
Lot 4 – Video Interpretation -Spoken (all regions)
Lot 5a – Non-Spoken Language Interpretation (all other regions)
Lot 5b – Non-spoken Language Interpretation (London and South East regions)
Lot 6 – Written Translation Transcription and Ancillary Services (all regions)
Further information
For more information, or to discuss your requirements, please contact our Corporate Services team: corporate.services@eoecph.nhs.uk.