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Workforce Improvement Services (Ref: RM6163)


The Workforce Improvement Services framework seeks to connect customers with experienced, informed workforce partners with the expertise to understand the challenges of NHS staffing, and help create and embed the right solutions for your organisation.

Workforce solutions covered by this framework include: temporary and permanent clinical staffing, international recruitment, bank staff recruitment and management and non-clinical recruitment.

The framework places a strong emphasis on upskilling trust staff, knowledge transfer and exit planning, ensuring long term, sustainable improvement.


  • Provision of scalable solutions, from smaller focused commissioned services up to management of entire workforce solutions for trusts or groups of trusts such as ICS footprints
  • Ability to deliver an entire range of workforce solutions via one overarching contract, with accompanying KPIs, contractual requirements and expectations
  • Development and upskilling of customers’ systems, staff and workforce departments to ensure long-term and sustainable improvements
  • Support in reducing reliance on temporary staff, instead focusing on permanent recruitment and staff retention

Start date


End date



2 x 12 months

Contract type

Framework Agreement

Framework owner

East of England NHS Collaborative Procurement Hub

List of suppliers

Aranz Medical Limited, Healthy IO, Imito Ltd.

Contact name

David Downey

Contact number