Total Technology Solutions (Ref: 2022/S 000-011806)


The Total Technology Solutions framework offers authorities the ability to purchase ICT solutions from a range of market providers to include non-clinical hardware, software and services both in isolation or in any combination as part of a complete solution.


  • Endorsed by NHS England as a recommended route to market for NHS buyers
  • Encompasses a broad range of ICT hardware, software and services to meet all current and future requirements
  • Un-lotted structure simplifies the call-off process and removes barriers to sourcing strategic ICT partners
  • Inclusion of end user devices (EUDs) allows sourcing of complete end-to-end solutions
  • Direct award catalogue of fixed minimum discounts by manufacturer and speciality resource day rates allows completely transparent direct award decision making
  • Access to our online Quick Quote Tool allows award based on price alone where appropriate
  • Flexible framework for use by NHS and other public sector organisations – “spot-buying” – as well as longer term strategic purchases
  • Social Value has been considered and applied within the award criteria and is available to include at call off stage, where applicable

Start date


End date



2 x 12 months

Contract type

Framework Agreement

Framework owner

NHS North of England Commercial Procurement Collaborative



List of suppliers

Bytes Software Services, CAE TECHNOLOGY SERVICES LIMITED, CDW Limited, Crayon, Daisy Corporate Services Trading LTD, DELL Corporation Ltd, Insight Direct (UK) Ltd, ITGL Limited, Kingsfield Computer Products Ltd, MTI Technology ltd, NG Bailey, Phoenix Software, Softcat, TRUSTMARQUE SOLUTIONS LIMITED, XMA.

Contact name

Hanna Chipchase

Contact number