Patient Healthcare Communications and Related IT Services (Ref: 4909-3327)


To enable access to a range of pre-tendered professional services to deliver Patient and Healthcare Communications and Related IT Services.


  • The Framework allows for Direct Award on Lots 1,2,3,4,5 and 7
  • The framework makes it easier and less time-consuming for NHS trusts and other organisations to obtain the services covered
  • The Suppliers on the Framework are compliant to legalisations and regulations

Start date


End date


Contract type

Framework Agreement

Framework owner

NHS Commercial Solutions



Award type

Direct award
Further competition


Lot 1: Patient Messaging Services, Lot 2: Medical Messaging Application (Pager Replacement), Lot 3: Kiosk Display (Digital Signage), Lot 4: Patient Check-In Management System, Lot 5: Patient-Friendly App Development, Lot 7: Video Conferencing System, Lot 10: Bespoke Services

List of suppliers

BTS Holdings plc, DrDoctor, Healthcare Communications UK Ltd, Insight Direct (UK) Ltd, Netcall Technology Ltd, Barrier Networks, Hill-Rom Ltd, Multitone Electronics plc, Stanley Security Solutions Ltd, Softcat, ZIVVER, Exponential-e, Hospital Services Limited, Intouch with Health Ltd, Visionable Ltd.

Contact name

Hanna Chipchase

Contact number