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Language Services (Ref: 2023/S 000-025782)

Background

The Language Services framework has been designed to provide a complete solution for contracting authorities seeking language services to support delivery to service users who speak, communicate, or read languages other than English.

Benefits

  • A flexible framework that addresses customers’ needs for local/niche service providers
  • Quick and compliant route to market with pre-qualified suppliers
  • Social Value key themes are identified under the framework agreement and assessed at the framework stage
  • Supporting documentation through direct award or further competition
  • Knowledgeable framework management team to support contracting authorities
  • Access to framework rates Benchmarking Tool

Start date

02/01/2024

End date

01/01/2028

Extensions

1 x 12 months

Contract type

Framework agreement

Framework owner

NHS North of England Commercial Procurement Collaborative

Award type

Direct award
Further competition

Lots

London and South East regions
Lot 1a: Managed services

All other regions
Lot 1b: Managed services

London and South East regions
Lot 2a: Face to face interpretation

All other regions
Lot 2b: Face to face interpretation

London and South East regions
Lot 3: Telephone interpretation

All regions
Lot 4: Video interpretation (spoken)

All regions
Lot 5a: Non-spoken Language interpretation

All other regions
Lot 5b: Non-spoken language interpretation

London and South East regions
Lot 6: Written translation transcription and ancillary services

List of suppliers and awarded lots

  • AA Global Language Services Ltd (all lots)
  • Absolute Interpreting and Translations Ltd (all lots)
  • BID Services (Lot 5a)
  • Clarion Interpreting Ltd (Lot 5a and  5b)
  • Migrant Help Trading Ltd t/a Clear Voice (lot 3 and 4)
  • Crystal Clear Translation (Lot 3)
  • DA Languages (Lot 1a, 1b, 2a, 2b, 3, 4 and 6)
  • Enable2 CIC (Lot 1a, 1b, 2a, 2b, 3 and 4)
  • Everyday Language Solutions (Lot 1a, 2a, 3, 4 5a and 6)
  • Kings of Translations (Lot 6)
  • Language Empire Ltd (all lots)
  • LanguageLine Solutions (Lot 1a, 1b, 2a, 2b, 3, 4 and 6)
  • Lingvohouse Translation Services Ltd (Lot 6)
  • PAB Languages Centre Ltd (Lot 6)
  • Prestige Network Ltd (all lots)
  • Royal Association for Deaf People (Lot 5a and 5b)
  • Sign Language Interactions Ltd (Lot 5a and 5b)
  • Sign Solutions (SLIA) Ltd (Lot 5a and 5b)
  • Silent Sounds Communications Ltd (all lots)
  • Supreme Linguistic Services Ltd (all lots)
  • TheBigWord Group Ltd (all lots)
  • The Language Shop Ltd (all lots)
  • Translate UK Ltd (all lots)
  • Translinguist LLC (Lot 5a)
  • Wolfestone Translation Ltd (Lot 3 and 6)
  • Word360 (all lots)

Contact name

Amie Allday & Megan Booth

Contact email

Contact number