Language Services (Ref: 2023/S 000-025782)


The Language Services framework has been designed to provide a complete solution for Contracting Authorities seeking language services to support delivery to service users who speak, communicate, or read languages other than English.


  • A flexible framework that addresses customers’ needs for local/niche service providers
  • Quick and compliant route to market with pre-qualified suppliers
  • Social Value key themes are identified under the framework agreement and assessed at the framework stage
  • Supporting documentation through direct award or further competition
  • Knowledgeable framework management team to support contracting authorities
  • Access to framework rates Benchmarking Tool

Start date


End date



1 x 12 months

Contract type

Framework Agreement

Framework owner

NHS North of England Commercial Procurement Collaborative

Award type

Direct award
Further competition


Lot 1a – Manged Services All other regions Lot 1b – Managed Services London and South East regions Lot 2a – Face to Face Interpretation All other regions Lot 2a – Face to Face Interpretation London and South East regions Lot 3 – Telephone Interpretation All regions Lot 4 – Video Interpretation (Spoken) All regions Lot 5a – Non-Spoken Language Interpretation All other regions Lot 5b – Non-spoken Language Interpretation London and South East regions Lot 6 – Written Translation Transcription and Ancillary Services All regions

List of suppliers

AA Global Language Services Ltd, Absolute Interpreting and Translations Ltd, BID Services, Clarion Interpreting Ltd, Migrant Help Trading Ltd t/a Clear Voice, Crystal Clear Translation, DA Languages Enable2 CIC, Everyday Language Solutions, Kings of Translations, Language Empire Ltd, LanguageLine Solutions, Lingvohouse Translation Services Ltd, PAB Languages Centre Ltd, Prestige Network Ltd Royal Association for Deaf People, Sign Language Interactions Ltd, Sign Solutions (SLIA) Ltd, Silent Sounds Communications Ltd, Supreme Linguistic Services Ltd, TheBigWord Group Ltd, The Language Shop Ltd, Translate UK Ltd, Translinguist LLC, Wolfestone Translation Ltd, Word360

Contact name

Amie Allday & Megan Booth

Contact number