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Hybrid Outsourced Outpatient Pharmacy Dispensing (Ref: 2023/S 000-003158)


The East of England NHS Collaborative Procurement Hub's Hybrid Outpatient Pharmacy Dispensing framework is a national agreement providing participating authorities access to suppliers for high-quality hybrid dispensary services. This encompasses both on-site and remote delivery, accommodating innovative service models. Designed for complex environments like multi-site provider trusts, integrated care systems, and those with hospital estate limitations, the framework offers flexibility for dynamic collaboration between authorities and suppliers.

Open to EOECPH member trusts, NHS Procurement in Partnership (NHS PiP) partner hubs' members, and public bodies, the framework spans up to four years with options to extend. This single-lot framework provides for on-site. ABI 1% hospital dispensary, on-site satellite collection point, off-site satellite collection point, and community pharmacy services. Traditional outsourced outpatient pharmacy services covered by the NHS Procurement in Partnership Pharmaceutical Services framework agreement are excluded from this scope.


  • Reduces cost through reduced physical footprint
  • Frees up resource and physical area on-site
  • Improves the patient experience and patient choice
  • Increase capacity and reduces patient waiting times
  • Provides saving and income generation opportunities, for example retail profit share
  • Offers flexibility to adapt to dynamic changes to services requirements through creative supplier/authority collaboration

Start date


End date



2 x 12 months (2 remaining)

Contract type

Framework Agreement

Framework owner

East of England NHS Collaborative Procurement Hub



Award type

Further competition


Single Lot

List of suppliers and awarded lots

Boots UK Ltd, Lloyds Pharmacy Ltd, Fairview Health Ltd, Pharm@sea Ltd.

Contact name

Julia Asplin

Contact email

Contact number