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  3. Digital Documents Solutions (DDS)
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Digital Documents Solutions (DDS) (Ref: 2021/S 000-013085)

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Highlights

  • Provides ultimate flexibility for supplier innovation, supplier growth and supplier-customer partnerships across the NHS and wider public sector
  • Transparent catalogue of national list pricing against a multitude of potential local requirement scenarios
  • Allows for direct award from either a list price catalogue or as new modules, additional licenses and license and maintenance renewals for existing software included within the scope of the framework

The DDS Framework covers all Digital Document Solutions that continues to compliantly allow for innovation of products within the lifetime.

It’s a single lot framework that covers Internal and External Print, Inbound & Outbound Communication Services, Scanning, Document Storage, Electronic Document Record Management Solutions, Digital Dictation Services and Workflow Processes that encompasses a catalogue approach allowing suppliers to add products.

The framework is an NHS CCF accredited route to market. All products covered by this framework must meet a standard set of core functional compliance requirements.

Procurement support, built around you

We offer a range of ways to work with us as a member, a framework user, a commissioning partner or through bespoke consultancy support:

Knowledge: Deep NHS and wider public procurement expertise supported by regional insight and national collaboration.

Support: Hands on guidance throughout the process, offering friendly, impartial advice whether you’re a member or engaging with us through another route.

Choice: A wide range of pre-qualified suppliers across multiple lots and service types.

Compliance: Fully aligned with the relevant regulations assured through robust governance.

Ease of Use: Templates, guidance and support that make procurement simple, smooth and efficient.

Value Beyond Cost: Our frameworks and services deliver more than savings they support better planning, reduced risk, operational improvement and measurable outcomes.

Multiple ways to partner: Join as a member, use our frameworks, commission standalone projects or access consultancy support.

Inclusive access: Any NHS and wider public sector organisation can use our frameworks free of charge.

Deep understanding: Strengthened by strong national partnerships.

Trusted expertise: Built from supporting both members and non-member organisations across health and public sector settings.

A commitment to system wide improvement: Helping organisations deliver better outcomes together.

Start date

01/10/2021

End date

30/09/2026

Contract type

Framework (Call Off)

Framework owner

NHS London Procurement Partnership

ABI

1%

Lots

Lot 1: Internal Print;
Lot 2: External Print;
Lot 3: Digital Mailroom;
Lot 4: Scanning;
Lot 5: Doc Storage;
Lot 6: EDRMS;
Lot 7: Digital Dictation;
Lot 8: Workflow Processes;
Lot 9: Contact Centre

List of suppliers and awarded lots

3M Mmodal;
Academia Limited;
Altodigital Networks Ltd;
Apogee Corporation Ltd;
ASL;
Aurora Managed Services Ltd;
Bluewire Technologies;
Brambel Hub Limited;
Canon (UK) Ltd;
Capita Business Services Limited;
CFH Docmail Limited;
Civica UK Ltd;
Cleardata UK;
Conduent;
Continuous Dataprint (UK) Ltd;
Corporate Document Services Ltd;
Crown Records Management;
CSP Ltd;
Exela Technologies Limited;
FlowForma;
G2 Speech UK Ltd;
Gateway Bureau Services Ltd;
Harlow Printing Limited;
HH Global;
HP;
Hugh Symons Information Management;
Hyland Software UK Ltd;
IMMJ Systems Ltd;
Iron Mountain UK plc;
Konica Minolta Business Solutions (UK) Limited;
Kyocera Document Solutions (UK) Limited;
Landscape Printing Limited;
LGDavis;
MBA Group Limited;
NHS Business Services Authority;
Nuance Communications Ireland Limited;
OITUK Limited trading as CCube Solutions;
Print Search Ltd;
PSL Print Management;
Ratcliff & Roper (Printers) Ltd;
Restore;
Ricoh UK Ltd;
Swisspost Solutions Ltd;
Synertec Ltd;
Vision;
Xerox UK Limited

Contact name

Hanna Chipchase

Contact email

[email protected]

Contact number

01223 616 377

Access the framework documents

If you have a login to our sharepoint, you can access the framework documents below.
Request access

Key information

Start date: 01/10/2021

End date: 30/09/2026

Contact email: estates&[email protected]

Page last reviewed: 04/03/2026 Next review date: 01/09/2026

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