Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and Associated Services (Ref: 2022/S 000-020028)


Framework Agreement for Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and Associated Services, hosted by NHS Commercial Solutions.


  • The East of England NHS Collaborative Procurement Hub (the Hub) can provide a formal procurement service
  • Standardised forms of contract
  • Legally compliant access to the market
  • Significantly reduced procurement timescales as the advertisement in OJEU and pre-qualification questionnaire stage has already been undertaken
  • The NHS terms and conditions of the framework agreement and call-off contracts have already been agreed with all framework suppliers therefore no further legal dialogue is required
  • Access to cost-effective and quality-approved suppliers
  • Award criteria can be formulated more precisely for specific local contracts
  • Contracting authorities can undertake a competition with a group of pre-qualified tenderers

Start date


End date



2 x 12 months

Contract type

Framework Agreement

Framework owner

NHS Commercial Solutions




4 Lots

List of suppliers

Aprobrium Ltd (trading as Lexacom), BigHand Limited, Crescendo Systems Ltd, DICT8 Limited, Dictate IT Limited, G2 Speech UK Ltd, InventAsia Limited trading as Prescribe Digital, Nuance Communications Ireland Limited, ScribeTECH (UK) Ltd, T-Pro, EpiQ Europe Ltd, OKS International Limited.

Contact name

Hanna Chipchase

Contact number