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Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and Associated Services (Ref: 2022/S 000-020028)

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Highlights

  • Standardised forms of contract
  • Legally compliant access to the market
  • Access to cost-effective and quality-approved suppliers
  • Award criteria can be formulated more precisely for specific local contracts

Why this framework matters to you

The purpose of this free to access Framework Agreement which is available to all NHS Organisations and public sector organisations is to enable access to a range of pre-tendered professional services to deliver Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and associated services from software to hardware to In-house and outsourced digital dictation service solutions (including but not limited to, Medical, Medicinal, Secretarial, Legal, Multi-speakers, Investigation for Professional Regulatory Bodies).

We offer a range of ways to work with us as a member, a framework user, a commissioning partner or through bespoke consultancy support:

Knowledge: Deep NHS and wider public procurement expertise supported by regional insight and national collaboration.

Support: Hands on guidance throughout the process, offering friendly, impartial advice whether you’re a member or engaging with us through another route.

Choice: A wide range of pre-qualified suppliers across multiple lots and service types.

Compliance: Fully aligned with the relevant regulations assured through robust governance.

Ease of use: Templates, guidance and support that make procurement simple, smooth and efficient.

Value beyond cost: Our frameworks and services deliver more than savings they support better planning, reduced risk, operational improvement and measurable outcomes.

Multiple ways to partner: Join as a member, use our frameworks, commission standalone projects or access consultancy support.

Inclusive access: Any NHS and wider public sector organisation can use our frameworks free of charge.

Deep understanding: Strengthened by strong national partnerships.

Trusted expertise: built from supporting both members and non-member organisations across health and public sector settings.

A commitment to system wide improvement: helping organisations deliver better outcomes together.

Start date

23/01/2023

End date

22/01/2027

Extensions

2 x 12 months (0 remaining)

Contract type

Framework Agreement

Framework owner

NHS Commercial Solutions

ABI

1%

Lots

Lot 1: Products and/or Services Catalogue;
Lot 2: In-house and outsourced digital dictation service solution;
Lot 3: Outsourced transcription service solution;
Lot 4: Managed service solution

List of suppliers and awarded lots

Aprobrium Ltd (trading as Lexacom) (Lots 1, 2 and 3);
BigHand Limited (Lots 1, 2, 3 and 4);
Crescendo Systems Ltd (Lots 1 and 2);
DICT8 Limited (Lots 1, 2, 3 and 4);
Dictate IT Limited (Lots 1, 2, 3 and 4);
EpiQ Europe Ltd (Lot 3);
G2 Speech UK Ltd (Lots 1, 2, 3 and 4);
InventAsia Limited trading as Prescribe Digital (Lots 1, 2, 3 and 4);
Nuance Communications Ireland Limited (Lot 1);
OKS International Limited (Lot 3);
ScribeTECH (UK) Ltd (Lots 1, 2, 3 and 4);
T-Pro (Lots 1, 2, 3 and 4)

Contact name

Hanna Chipchase

Contact email

Contact number