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Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and Associated Services (Ref: 2022/S 000-020028)

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Start date: 23/01/2023End date: 22/01/2026

Highlights

  • Standardised forms of contract
  • Legally compliant access to the market
  • Access to cost-effective and quality-approved suppliers
  • Award criteria can be formulated more precisely for specific local contracts

Choosing a Hub framework isn’t about ticking a box; it’s about unlocking better outcomes, faster.

Confidence from the start: Fully compliant, quality assured frameworks.

Save time and money: Streamlined routes to market reduce procurement costs and administrative burden.

Tailored to you: Award options that fit your timelines, service requirements and organisational context.

Impact that matters: Suppliers who understand the unique challenges of public and health sector organisations, delivering measurable value, efficiency and improved outcomes.

With every framework, you gain more than a contract. You gain a partner committed to strengthening your organisation and the communities you serve.

Procurement support, built around you

We offer a range of ways to work with us as a member, a framework user, a commissioning partner or through bespoke consultancy support:

Knowledge: Deep NHS and wider public procurement expertise supported by regional insight and national collaboration.

Support: Hands on guidance throughout the process, offering friendly, impartial advice whether you’re a member or engaging with us through another route.

Choice: A wide range of pre-qualified suppliers across multiple lots and service types.

Compliance: Fully aligned with the relevant regulations assured through robust governance.

Ease of Use: Templates, guidance and support that make procurement simple, smooth and efficient.

Value Beyond Cost: Our frameworks and services deliver more than savings they support better planning, reduced risk, operational improvement and measurable outcomes.

Multiple ways to partner: Join as a member, use our frameworks, commission standalone projects or access consultancy support.

Inclusive access: Any NHS and wider public sector organisation can use our frameworks free of charge.

Deep understanding: Strengthened by strong national partnerships.

Trusted expertise: built from supporting both members and non-member organisations across health and public sector settings.

A commitment to system wide improvement: helping organisations deliver better outcomes together.

Start date

23/01/2023

End date

22/01/2026

Extensions

2 x 12 months (1 remaining)

Contract type

Framework Agreement

Framework owner

NHS Commercial Solutions

ABI

1%

Lots

Lot 1: Products and/or Services Catalogue;
Lot 2: In-house and outsourced digital dictation service solution;
Lot 3: Outsourced transcription service solution;
Lot 4: Managed service solution

List of suppliers and awarded lots

Aprobrium Ltd (trading as Lexacom) (Lots 1, 2 and 3);
BigHand Limited (Lots 1, 2, 3 and 4);
Crescendo Systems Ltd (Lots 1 and 2);
DICT8 Limited (Lots 1, 2, 3 and 4);
Dictate IT Limited (Lots 1, 2, 3 and 4);
EpiQ Europe Ltd (Lot 3);
G2 Speech UK Ltd (Lots 1, 2, 3 and 4);
InventAsia Limited trading as Prescribe Digital (Lots 1, 2, 3 and 4);
Nuance Communications Ireland Limited (Lot 1);
OKS International Limited (Lot 3);
ScribeTECH (UK) Ltd (Lots 1, 2, 3 and 4);
T-Pro (Lots 1, 2, 3 and 4)

Contact name

Hanna Chipchase

Contact email

Contact number