Live

Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and Associated Services (Ref: 2022/S 000-020028)

Background

Framework Agreement for Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and Associated Services, hosted by NHS Commercial Solutions.

Benefits

  • The East of England NHS Collaborative Procurement Hub (the Hub) can provide a formal procurement service
  • Standardised forms of contract
  • Legally compliant access to the market
  • Significantly reduced procurement timescales as the advertisement in OJEU and pre-qualification questionnaire stage has already been undertaken
  • The NHS terms and conditions of the framework agreement and call-off contracts have already been agreed with all framework suppliers therefore no further legal dialogue is required
  • Access to cost-effective and quality-approved suppliers
  • Award criteria can be formulated more precisely for specific local contracts
  • Contracting authorities can undertake a competition with a group of pre-qualified tenderers

Start date

23/01/2023

End date

22/01/2026

Extensions

2 x 12 months (1 remaining)

Contract type

Framework Agreement

Framework owner

NHS Commercial Solutions

ABI

1%

Lots

Lot 1: Products and/or Services Catalogue;
Lot 2: In-house and outsourced digital dictation service solution;
Lot 3: Outsourced transcription service solution;
Lot 4: Managed service solution

List of suppliers and awarded lots

Aprobrium Ltd (trading as Lexacom) (Lots 1, 2 and 3);
BigHand Limited (Lots 1, 2, 3 and 4);
Crescendo Systems Ltd (Lots 1 and 2);
DICT8 Limited (Lots 1, 2, 3 and 4);
Dictate IT Limited (Lots 1, 2, 3 and 4);
EpiQ Europe Ltd (Lot 3);
G2 Speech UK Ltd (Lots 1, 2, 3 and 4);
InventAsia Limited trading as Prescribe Digital (Lots 1, 2, 3 and 4);
Nuance Communications Ireland Limited (Lot 1);
OKS International Limited (Lot 3);
ScribeTECH (UK) Ltd (Lots 1, 2, 3 and 4);
T-Pro (Lots 1, 2, 3 and 4)

Contact name

Hanna Chipchase

Contact email

Contact number