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Clinical Neutral Vendor Managed Services (Ref: 2021/S 000-025285)


In response to challenges posed by the COVID-19 pandemic, winter pressures, and a shortage of specialised clinical staff, the Clinical Neutral Vendor Managed Services framework addresses the critical priority of reducing the backlog of patients awaiting treatment.

This framework provides a comprehensive suite of core and support services, delivered either in-trust or externally, aiming to decrease referral-to-treatment waiting times and enhance patient care. Awarded as a single lot, the framework encompasses fully managed clinical services, both outsourced and insourced, from proven providers with expertise across a diverse range of clinical and ancillary services. Services offered adhere to the highest industry standards, empowering customers to treat patients within their local communities.


  • Access to the best technology and solutions in the market irrespective of OEM
  • Commercial efficiencies gained through proven managed services and supply chain excellence
  • Reduction of administrative burden with turnkey capabilities
  • Cost transparency through a clear pricing structure
  • The ability to benchmark providers without the need to approach each supplier individually or conduct a further/mini-competition

Start date


End date



1 x 12 months

Contract type

Framework Agreement

Framework owner

East of England NHS Collaborative Procurement Hub



Award type

Direct award
Further competition
Direct award with partial competition


Single Lot

List of suppliers and awarded lots

  • Chrystal Consulting Ltd
  • Ergea UK and Ireland Ltd
  • Genmed.Me Ltd
  • Philips Healthcare
  • Siemens Healthcare Ltd
  • Vamed Management

Contact name

Amie Allday & Megan Booth

Contact email

Contact number