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Flexible Resource Pool


Flexible Resource Pools, or Staff Banks, are pools or groups of workers managed flexibly and proactively to make the most efficient use of an organisation’s workforce.

The Workforce Alliance's Flexible Resource Pool commercial agreement gives access to services to help you flexibly manage your workforce, including the setting up of a new Staff Bank, or the complete outsourcing of your bank’s management, to maximise shift fill rates in the most efficient way possible.

Workforce Alliance Flexible Resource Pool helps you to do this quickly and easily.

The customer chooses the staff groups covered by the bank, and within these any grade or specialty can be requested. The groups are:

  • Doctors, consultants, dentists and GPs
  • Allied health professionals, health science services and emergency services personnel
  • Nursing and midwifery personnel
  • Non-medical non-clinical 


The agreement will focus on providing staff bank services to NHS contracting authorities but is open to all UK public sector bodies with staff bank needs.

This agreement supports wider NHS aspirations towards more sustainable models of staffing provision, with a wide number of suppliers and new expertise in innovative technology.

The agreement includes support for customers on supply chain management, delivery to capped rates and reporting to NHS Improvement. It provides dedicated service for the creation, implementation and delivery of an outsourced bank across all job categories. The new pricing model gives customers the ability to build a truly bespoke service - utilising just the elements they require. This is the first staff bank agreement to undertake worker compliance audits for staff employed by an outsourced bank. This framework is also approved by NHS Improvement and NHS England - the first bank agreement to get such an endorsement.

Framework documentation is available here.

For further details and framework access, please contact workforce@eoecph.nhs.uk