Meet our team

Scroll through our team members below to find more about what they do at the Hub.

Executive Team

  • Howard Rolfe

    Managing Director

    I have been with the Hub since 2007; initially as Procurement Director and more recently at Managing Director. I previously worked for Marks and Spencer, which included a two year secondment to the Cabinet Office where I undertook a review of NHS procurement. I was a Non-Executive Director at Papworth Hospital from 2002-2012 and Leader of Uttlesford District Council from 2014-2019.

    Telephone: 01223 616349

  • Rachel Naylon

    Procurement Director

    I started my procurement career in the private and independent sectors, before joining the NHS in 2004, when the Norfolk, Suffolk & Cambridgeshire Confederation was first established. I've since enjoyed a number of procurement roles within the East of England collaborative landscape, focused on a number of division areas and now as Director of Procurement.

    Telephone: 01223 616367

Ambulance and Training

  • Martin Taylor

    Assistant Director of Procurement - Ambulance and Training

    I head up the Ambulance division at the Hub. I've been in procurement for 27 years with 23 of those in NHS procurement. I’ve worked extensively in senior procurement roles across the acute setting with a number of years served in healthcare services procurement. I joined the Hub in May 2023 and was attracted to how I can support the Ambulance trusts in effective delivery of value for money. My goal is for the Ambulance division to be first point of expertise in supporting the procurement functions within the Ambulance trusts in delivery of their objectives.

    Telephone: 01223 616352

  • Raj Dosanjh

    Procurement Specialist - Ambulance and Training

    Working within NHS procurement for over 15 years, I joined the Hub in 2021. I support both procurement and ambulance related functions on a national basis, working with Ambulance trusts, carrying out a wide range of high value tender processes and reviews of services ensuring value for money is being met. As the National Contract Manager for several framework agreements, I am a central point of contact for suppliers and trusts, providing national oversight and co-ordination of the frameworks.

    Telephone: 01223 616398

  • Gemma Burke

    Procurement Specialist - Ambulance and Transport

    I started my career in a business graduate scheme in the private food manufacturing sector, and worked for two charities before joining the public sector in 2010. I spend 11.5 years in the Civil Service (Natural England and Defra), whose main aim is to preserve the environment for future generations. I bought a wide range of goods and services, from fencing to research and even animal vaccines. The time came where I wanted a new challenge, but I knew that I wanted to remain in the public sector and thought that my skills would transfer to the NHS, where I moved to two years ago.

    Telephone: 01223 616391

Corporate, Clinical and Regulation

  • Ruth McColl, LLM

    Assistant Director of Procurement - Corporate, Clinical and Regulation

    I joined the hub in June 2018 within the Pharmacy team and currently lead the Corporate, Clinical and Regulation division team, identifying how we can support our members to achieve efficiencies within this area. I also am responsible for sustainability and procurement regulations at the hub. During the pandemic I supported NHS England on the regional response, supporting with supply disruptions. I am MCIPS (chartered) qualified and have an LLM in Public Procurement Law and Policy.

    Telephone: 01223 616379

  • Jill Kettle

    Senior Clinical Products and Services Specialist - Corporate, Clinical and Regulation

    I am a Registered Nurse with over 40 years of experience within both the NHS and private sectors and have also undertaken interim consultancy roles. My experience includes being a Practice Nurse, Theatre and Anaesthetics and Critical Care Manager, Project Manager roles, Matron, Workforce Planning, Operational Manager roles and have worked in Essex, Suffolk and London. I have worked at the Hub for five years and am currently looking at regional savings opportunities for our trusts.

    Telephone: 01223 616354

  • Amie Allday

    Procurement Specialist - Corporate, Clinical and Regulation

    I have worked in the NHS for 16 years, orginally trained as a Pharmacy Techician working in an NHS trust for 11 years. I joined the hub in 2019 and since then I have worked on a number of projects including Language Services, Analysis and Reconciliation and Audit Services. My main focus is supporting our customers and working towards making a greater NHS.

    Telephone: 01223 616342

  • Megan Booth

    Procurement Specialist - Corporate, Clinical and Regulation

    I joined the Hub (and the NHS) in June 2023 as a Procurement Specialist. Prior experience in FMCG gave me a wealth of experience across procurement, materials planning, contract management and sales – all of which supplement my role in the Corporate Services team where I run bespoke procurements, manage frameworks, analyse new markets and provide detailed member support. Alongside my role I am working towards my CIPS Level 5 Advanced Diploma.

    Telephone: 01223 616394

  • Ailsa Richardson

    Procurement Specialist - Corporate, Clinical and Regulation

    I have been in the NHS for nearly ten years and have worked across a number of different areas including IT procurement, social care and project management for rural and coastal areas. Most recently I have come from the East of England Provider collaborative where I supported the commissioning of inpatient mental health services in Adult Eating Disorders, Adult Secure and Children and Young People for the region.

    Telephone: 01223 616393

  • Mandy Emery

    Sustainability and Social Value Specialist - Corporate, Clinical and Regulation

    As the Sustainability and Social Value Specialist, I lead the development and implementation of sustainability strategies within the Hub, as well as helping our member trusts achieve their sustainability and net zero goals. My role involves embedding sustainable principles into procurement processes, ensuring that our activities not only meet environmental standards but also deliver positive social and economic impacts for the communities we serve. I am passionate about driving meaningful change within the NHS, and I am committed to supporting our teams and partners in understanding and implementing social value initiatives.

    Telephone: 01223 616381

Estates, Digital and Transport

  • Simon Norden

    Assistant Director of Procurement - Estates, Digital and Transport

    I have over 20 years’ experience in senior procurement roles within the private sector prior to joining the NHS. My private sector experience of global customer relationship building, division management, and proven record of contract cost reductions allows me to work with our members to realise their goals of achieving value for money in every procurement, supporting members with their transition to net zero challenge and to offer guidance and procurement expertise on their journey to digital maturation.

    Telephone: 01223 616384

  • Gemma Burke

    Procurement Specialist - Ambulance and Transport

    I started my career in a business graduate scheme in the private food manufacturing sector, and worked for two charities before joining the public sector in 2010. I spend 11.5 years in the Civil Service (Natural England and Defra), whose main aim is to preserve the environment for future generations. I bought a wide range of goods and services, from fencing to research and even animal vaccines. The time came where I wanted a new challenge, but I knew that I wanted to remain in the public sector and thought that my skills would transfer to the NHS, where I moved to two years ago.

    Telephone: 01223 616391

  • Hanna Chipchase

    Procurement Specialist - Estates, Digital and Transport

    Joining the Hub in 2023, I have over eight years’ experience in public sector procurement, managing a wide range of procurements across IT and professional services. Looking forward, we are developing relationships and engaging with our members to develop our Digital division, supporting both the procurement and IT functions across the region as a trusted partner and helping to achieve best results.

    Telephone: 01223 616377

  • Stephen Evans

    Procurement Specialist - Estates, Digital and Transport

    I am a MCIPS qualified procurement professional, and I have worked for the Hub since its inception in 2006. Prior to that I have held a number of senior procurement roles both within the public and private sectors covering a wide variety of categories and projects, both revenue and capital. My key focus at the Hub is to support Estates and Facilities leads, helping them to procure efficiently and effectively and facilitating where possible collaboration with other trusts procuring the same services, thus ensuring best practice in procurement processes are maintained.

    Telephone: 01223 616388

  • Patrick Pereira

    Procurement Specialist - Estates, Digital and Transport

    I have worked for the Hub since August 2022 and for six years prior to that in the public sector on a wide variety of projects in all areas of estates procurement. My priority is to support Trusts to procure efficiently and effectively. This may mean connecting them with other trusts, sharing best practice and lessons learnt or giving estates teams the tools they need to tackle the daily challenges they face.

    Telephone: 01223 616371

  • Mark Kevlin

    Procurement Specialist - Estates, Digital and Transport

    Having started in Procurement 15 years ago, whilst working for local government in the Channel Islands, I have spent the last 6 years working at the coal face of NHS procurement at Royal Papworth, where I focused on the Digital and Estates categories. Previously to this I worked in the IT sector as a Project Manager, Service Manager and Account Manager. My priorities at the Hub include building relationships with Trusts throughout the region, helping them address the resource constraints and procurement duplication issues they face as individual entities, whilst ensuring strategic alignment with NHS England directives and compliance with changes to procurement law. My role is to help Trusts understand the Hub is the place to go to for advice, for savings, for best practice and for the reassurance that we can successfully deliver any procurement exercise, regardless of size, complexity, value, whether it is for a single or multiple Trusts.

    Telephone: 01223 617341

Pharmacy and Healthcare Services

  • Joe Bassett

    Assistant Director of Procurement - Pharmacy and Healthcare Services

    I trained as a pharmacy technician holding roles in both community and hospital pharmacy. I joined the Hub as a Procurement Project Manager and developed specialist procurement expertise within the Pharmacy division over the last 10 years. My priority is to actively support and advise chief pharmacists and their teams in the best interests of patients and the public purse. My areas of focus include homecare medicines services, enteral feeds and outpatient dispensary services, and I am the Chair of the National Homecare Medicines Committee.

    Telephone: 01223 616356

  • Julia Asplin

    Procurement Specialist - Pharmacy and Healthcare Services

    I joined the Hub in June 2023 as a Procurement Specialist in the Pharmacy division. I trained as a Pharmacy Technician and subsequently worked in a number of hospital pharmacies in trusts across London and East Anglia. I have 30 years experience in this field including senior roles as the operational manager in aseptic services units, dispensary and most notably pharmacy procurement and logistics. I look forward to using my specialist knowledge on Hub projects to support Chief Pharmacists in the NHS reach their medicines optimisation targets including Greener NHS initiatives and projects. Ensuring access to innovative solutions through collaboration with suppliers and stakeholders.

  • David Olusanya

    Procurement Specialist - Pharmacy and Healthcare Services

    I have nearly 10 year’s experience of working in NHS procurement. I have procured both clinical and non-clinical services for NHS bodies across the UK. I have previous experience as a supplier manager for what was the Office of Government Commerce and is now known as Crown Commercial Service, as well as procurement experience in two major water utility companies and in the private sector for Tesco procurement.

    Telephone: 01223 616345

  • Steven Albery

    Procurement Specialist - Pharmacy and Healthcare Services

    I joined the Hub in September 2024 having have worked in the NHS since 2007. I trained as a pharmacy technician, and the last 9 years have been in the role of Technician Team Manager as part of the senior pharmacy management team and overseeing pharmacy procurement and logistics for a large mental health and community services trust within the region. I have previously worked across a variety of NHS trusts in the north west of England and in the Channel Islands and I have experience across paediatrics, acute, mental health and community trusts; I aim to bring my knowledge and experience to assist chief pharmacists and their teams with their needs.

    Telephone: 01223 616376

Workforce

  • David Downey

    Assistant Director of Procurement - Workforce

    I have worked in public sector/ NHS procurement for over 10 years, specialising in market strategies and NHS system redesign to drive productivity and efficiency. I support 16 integrated care boards across the East, Midlands and South West regions, supporting the development of workforce strategies at local, system and regional level. I work with a fantastic team at the Hub who are committed to supporting our NHS trusts and systems with their entire workforce portfolio.

    Telephone: 01223 616348

  • Jocelyn Bale

    Procurement Specialist - Workforce

    I am an experienced MCIPS qualified procurement professional with a track record of managing procurement projects and delivering results in challenging environments. I have over 24 years experience working in procurement for organisations in the private, public and charity sector including NHS organisations with local, regional and national objectives. My focus now is to support our NHS colleagues to utilise the NHS Workforce Alliance portfolio and optimise the recruitment and retention of quality staff.

    Telephone: 01223 616355

  • Matthew Green

    Procurement Specialist - Workforce

    I work in the Workforce team and support regional organisations with any requirements under the Workforce Alliance portfolio. I am also a registered Nurse and have worked across the NHS in various roles since 2011 from Healthcare Assistant to Ward Manager to Clinical Nurse Lead, and joined the Hub after the Covid Pandemic. I believe this gives me some insight into trust workings and priorities alongside the regional and national strategies from the ICSs and NHS England.

    Telephone: 01223 616397

  • Alex Howard

    Procurement Specialist - Workforce

    I have been at the Hub for nearly seven years as part of the Workforce team. In this time I’ve worked on a wide range of projects, from drawing up regional supplier agreements to drive efficiencies in costs and processes, through to large scale international recruitment projects and developing spend recovery strategies. Having started out with a primary focus on data analytics, this gives me a good understanding of the challenges faced by trusts and how best to identify the root cause of any problems.

    Telephone: 01223 616341

  • Katherine Moore

    Procurement Specialist - Workforce

    I have worked for the NHS for over 20 years. After training as a Pharmacy Technician, I spent 18 years working in hospital pharmacy in a variety of roles from Medicines Management to Homecare and Procurement. Since joining the Hub's Workforce team in 2022, I have developed my specialist knowledge within the division. My previous NHS experience has given me the insight and ability to provide continuous support and guidance for my NHS colleagues to deliver sustainable services alongside person centred care.

    Telephone: 01223 616344

  • Jessica Emmett

    Jessica Emmett

    NHS Workforce Alliance Engagement Manager (South West)

    My NHS career began in 2018, and I have enjoyed a variety of roles in the worlds of temporary staffing, managed banks, workforce strategy and ICB collaboration. I joined NHS Workforce Alliance (hosted by the East of England NHS Collaborative Procurement Hub) in April 2024, as a dedicated strategic lead for the South West region - a beautiful part of the world I’m lucky enough to call home. I enjoy working closely with trusts, CICs and ICBs across the south-west to help advise, support and collaborate on workforce strategies and solutions in an on-framework, compliant and cost-effective way.

    Telephone: 01223 616351

Procurement Support and Commissioning

  • Alia Husain

    Procurement Graduate

    I joined the Hub in September 2023 as part of the Pathways to Procurement Graduate scheme. Prior to my role I studied 'Population & Geography' at university and worked part-time at a surgery, providing me with the skills to begin a career within procurement and the NHS. My main priority at the Hub includes providing support to all categories with their procurements. I am working towards my CIPS Level 4 Diploma.

    Telephone: 01223 617337

  • Louise Dong

    Procurement Graduate

    I joined the Hub as a Procurement Graduate Trainee in September 2024 through the Pathways to Procurement Graduate Scheme and am currently working towards my CIPS Level 4 Diploma. I recently graduated with a degree in Biochemistry and have gained valuable insights into the healthcare sector through shadowing roles at a medical centre and pharmacy, which sparked my interest in pursuing a career within the NHS. At the Hub, I provide support to all procurement categories, gaining experience across multiple areas of the organisation.

    Telephone: 01223 616374

  • Sandra Atik

    Assistant Director of Procurement – Commissioning

    I joined the Hub in 2007 supporting a national programme of purchased healthcare set by the DH and NHSE to commission equitable access to healthcare. More recently I’ve led our Corporate Services team, where together we have successfully delivered local, regional and national projects to successful conclusion. I am excited to return to ‘purchased healthcare‘ looking at opportunities systems can bring during this unique period for commissioners and users of the services.

    Telephone: 01223 616380

Operations

  • Darren McVee

    Assistant Director - Operations

    With a background in Process and Production Engineering, I have over 15 years NHS experience in IT Systems and Analytics. The goal of my role is to find where technology and information can increase efficiency and deliver innovative solutions.

    Telephone: 01223 616347

  • Gizem Michopoulos

    Systems Process Lead - Operations

    I joined the Hub in 2022 as a Category Analyst. As part of my role I work closely with procurement leads and suppliers to gather, analyse and report on MI data to drive division strategy development.

    Telephone: 01223 616359

  • Stewart Palmer

    Business Information Analyst - Operations

    My role revolves around building information system processes enabling colleagues to make informed business decisions. This very often encompasses output of a computer system process where the initial input is converted to actionable business insight. Another key part of my job I enjoy involves working closely with my colleagues from the initial concept stage of an information requirement, through to implementation, training and review of a process improvement.

    Telephone: 01223 616389

  • Owen Shannon-Sinclair

    Business Information and Technical Support Specialist - Operations

    Owen works in the Operations team, managing software and hardware implementation, as well as supporting IT functions and the IT helpdesk

    Telephone: 01223 616364

  • James Smith

    Business Information Analyst - Operations

    I've worked for the NHS over 10 years at both community and trust level. My previous roles have included leading on procurement tenders, managing the trust procurement system (including management of the trust NHS Supply Chain account and training staff) and assisting users with relevant data analytics. As a Business Information Analyst my focus is providing dashboards and applications for both internal and external stakeholders using platforms such as PowerBi.

    Telephone: 01223 616353

  • Behrooz Vahedifar

    Business Manager - Operations

    I bring a wealth of experience, with over 10 years in the retail and healthcare sectors, with a focus on pharmacy operations. My previous roles focused on enhancing patient outcomes, driving commercial growth, and ensuring compliance with stringent regulatory standards. I work in areas such as Financial Planning, Strategic Development, and Human Resources at the Hub.

    Telephone: 01223 617340

  • Sarah Pike

    Business Coordinator - Operations

    I have worked in the private, public and third sector's in a variety of roles, with over 10 years experience within the public sector. I joined the NHS and the Hub in 2019. My role at the Hub is varied and covers support for the business and it's staff as well as developing the Hub's processes and procedures. I also work within finance, communications, and systems administration and development. Within communications, I lead on internal communications, collaborating with staff across the organisation with the aim to improve staff experience.

    Telephone: 01223 616 381

  • Rebecca Turnbull

    Business Coordinator - Operations

    I have worked in HR and recruitment for nearly 4 years in various other public sector departments before joining the Hub in 2023. I manage recruitment activity for the Hub and support with HR administrative duties such as annual leave, staff appraisals, probation, resignations, etc. I also take on administrative tasks such as helping plan team away days, the agenda for team meetings and finance administration. I am also a part of the Uplift Team to help support wellbeing and social events at the Hub.

    Telephone: 01223 616395

Engagement and Marketing

  • Rhiannon Sarginson

    Assistant Director - Engagement and Marketing

    I bring to the Hub a wealth of experience from various sectors, and my experience in social care, social housing and welfare to work services gives many transferable engagement approaches that will continue to support the outcomes we aim to achieve with our members for NHS patients. A collaborator by nature with a passion for improving lives, I thrive on analytical challenges and problem solving in cross-cutting complex environments by seizing opportunities and delivering innovative solutions.

    Telephone: 01223 616398

  • Melissa Klitzka

    Melissa Klitkza

    Head of Communications - Engagement and Marketing

    I have worked at the Hub since 2017 and lead on external, internal communications, PR and marketing. That includes leading on social media, branding and customer communications.

    Telephone: 01223 616358

  • Wendy Pike

    Communications Manager - Engagement and Marketing

    I’ve previously worked as a local newspaper reporter, TV news reporter and video journalist before teaching young adults at an east London FE college to write and edit copy. Prior to working for the Hub, I was freelancing in the publicity, PR and marketing sector. As part of the Hub’s communications team, I help the Estates and Digital, Pharmacy, Corporate Services and Workforce categories with their messages as well as chipping in with general Hub communications.

    Telephone: 01223 616390

  • Frankie Mortimore

    NHS Workforce Alliance Marketing & Communications Officer

    With over 25 years of experience across private and public sectors, I have managed all aspects of marketing and communications. My experience includes advertising campaigns, event planning, handling email marketing, social media engagement, and delivering content marketing strategies, as well as running my own website design and development business. In 2023, I joined the communications team. Working collaboratively with the five partner organisations that deliver the NHS Workforce Alliance, I’m responsible for coordinating and delivering all marketing and communications for the Alliance.

    Telephone: 01223 617335