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Logo: NHS East of England Collaborative Procurement Hub
Framework launch: Hybrid Outpatient Pharmacy Dispensing
15 February 2023

The East of England NHS Collaborative Procurement Hub is pleased to announce a new national agreement for the provision of Hybrid Outpatient Pharmacy Dispensing.  The framework is available to our member trusts, NHS Procurement in Partnership (NHS PiP) partner hubs’ members and other public bodies.

Hybrid Outpatient Pharmacy Dispensing gives participating authorities access to suppliers who have the capability to work collaboratively with them to flexibly deliver high-quality, hybrid dispensary service models. This encompasses on-site and remote service delivery.

This single lot framework has been created for use in complex and challenging environments not suitable for traditional outpatient dispensary services. For example:

  • at multi-site provider trusts
  • integrated care systems
  • where there are hospital estates limitations
  • where remote outpatient clinic models are used.

The framework provides for on-site hospital dispensary, on- and off-site satellite collection points and community pharmacy.


The framework’s many benefits include:

  • increasing capacity
  • reducing cost through reduced physical footprint
  • freeing up resources and physical area on-site
  • improving the patient experience and patient choice
  • reducing patient waiting times
  • freeing up pharmacy staff time to provide more personalised clinical service provision
  • providing saving and income generation opportunities, for example retail profit share
  • offering flexibility to adapt to dynamic changes to service requirements through creative supplier/authority collaboration.

Please Note:

Excluded from the scope of this framework are any traditional outsourced outpatient pharmacy services which can be reasonably accommodated by the NHS Procurement in Partnership (NHS PiP) Pharmaceutical Services framework agreement (FTS: 2022/S 000-004671), delivered by NHS PiP partner hub, NHS North of England Commercial Procurement Collaborative (NHS NOE CPC).

Further information

For more information on our Hybrid Outpatient Pharmacy Dispensing framework, including the list of awarded suppliers, please see the marketing sheet on our website.