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  3. Pharmaceutical Services
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Pharmaceutical Services (Ref: 2022/S 000-004671)

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Highlights

  • Compliant multi-lot framework for inpatient, outpatient and discharge dispensing services with the option for a flexible approach for services to be carried out via trust sites or remote hub
  • A patient centred service delivered in a safe and effective manner by appropriately trained, competent staff who will offer patients expert information, counselling, and advice on all medicines supplied, or where required
  • Each lot offers a flexible and responsive service that can adapt and respond to the changing needs and demands within locations; this includes the ability to provide on-the-day requests of trusts as well as offering flexible access times which support the NHS agenda for 24/7 services. (including some weekends and evenings)
  • The framework has been designed to ensure that safety is central to the provision of these services
  • All suppliers on the framework have been assessed against stringent quality requirements, demonstrating their compliance with all the minimum standards required of them.

Why this framework matters to you

This framework agreement was awarded under the Public Contracts Regulations 2015 (PCR 2015), prior to the introduction of the Health Care Services (Provider Selection Regime) Regulations 2023 (PSR) on 1 January 2024.

Contracting authorities should refer to the accompanying briefing document for guidance on the selection process options available when awarding a call-off contract. Under this Framework Agreement, authorities may either make a direct award (Lot 3 only) or conduct a competitive process in accordance with the PSR.

In all cases, contracting authorities must take into account the five key criteria set out in the PSR regulations.

This framework was developed to provide NHS trusts, mental health trusts, community trusts and ICSs an effective and efficient route to market to support you in the provision of pharmaceutical services. 

Pharmaceutical Services involves services that are ordinarily and customarily rendered by a pharmacy or pharmacist, including the preparation and dispensing of pharmaceutical products. These services are essential to ensure the health and wellbeing of the population can be maintained and improved. 

This framework can be used by NHS organisations to commission these services from providers that have undergone a rigorous tendering process. This process has been established and built on previous similar successful frameworks with input and oversight from a number of pharmaceutical, medicine, and procurement experts from each NHS PiP procurement hub to ensure the specification is robust and can meet the needs of NHS organisations. 

The agreement aims to:

  • Provide an inpatient, outpatient and discharge dispensing service which is safe, effective, and conducted by certified suppliers on a trust site(s) or via a remote hub
  • Provide a multi-compartment compliance aid (MCA) assembly and delivery service, for inpatients, outpatients or home delivery patients, to help and guide patients in ensuring they take their medication on the correct day and time
  • Effectively provide the delivery of stock pharmaceutical products to the contracting authority in pre-assembled containers for defined ward locations, ready for onward delivery within the hospital
  • Provide fully trained and competent staff to perform their duties in accordance with the requirements of the service
  • Appropriate reporting of services needed to assist in the reporting to commissioners if appropriate.

We offer a range of ways to work with us as a member, a framework user, a commissioning partner or through bespoke consultancy support:

Knowledge: Deep NHS and wider public procurement expertise supported by regional insight and national collaboration.

Support: Hands on guidance throughout the process, offering friendly, impartial advice whether you’re a member or engaging with us through another route.

Choice: A wide range of pre-qualified suppliers across multiple lots and service types.

Compliance: Fully aligned with the relevant regulations assured through robust governance.

Ease of use: Templates, guidance and support that make procurement simple, smooth and efficient.

Value beyond cost: Our frameworks and services deliver more than savings they support better planning, reduced risk, operational improvement and measurable outcomes.

Multiple ways to partner: Join as a member, use our frameworks, commission standalone projects or access consultancy support.

Inclusive access: Any NHS and wider public sector organisation can use our frameworks free of charge.

Deep understanding: Strengthened by strong national partnerships.

Trusted expertise: built from supporting both members and non-member organisations across health and public sector settings.

A commitment to system wide improvement: helping organisations deliver better outcomes together.

Start date

01/07/2022

End date

30/09/2026

Contract type

Framework Agreement

Framework owner

NHS North of England Commercial Procurement Collaborative

ABI

1%

Lots

Lot 1: Remote dispensing services;
Lot 2: On site dispensing services;
Lot 3: Dispensing of medical compliance aids;
Lot 4: Ward order assembly

List of suppliers and awarded lots

Alliance Healthcare;
Boots UK Ltd;
Fairview Health Ltd;
Lloyds Pharmacy Ltd;
Pearl Chemists;
Rowlands Pharmacy

Contact name

Julia Asplin

Contact email

[email protected]

Contact number

01223 616356

Access the framework

If you have a login to our Sharepoint, you can access the framework documents below.
Access the framework documents

Key information

Start date: 1 July 2022

End date: 30 September 2026

Contact email: [email protected]

Page last reviewed: 08/09/2026 Next review date: 15/09/2026

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